Find answers to common questions about MoMo+ services, payments, and your account.
MoMo+ is a Progressive Web App (PWA) that allows users in Congo-Brazzaville to manage group contributions, participate in savings cycles, and support charitable causes using Mobile Money (MoMo).
Key features include:
Yes. First, you need an active Mobile Money account linked to your mobile number. Then, simply enter your number, verify using the OTP you receive via SMS, and you're all set.
No password required — just verify your mobile number.
Yes, the service is completely free. There are no subscriptions, monthly fees, or hidden costs. You only pay for the displayed value of the voucher you wish to purchase.
Gift Pot is a group contribution feature that allows multiple users to pool funds for a designated receiver within a defined timeframe.
Name the pot, select a receiver, add contributors, set a minimum contribution amount and a deadline, then review and confirm.
Give Back is a donation feature that allows users to contribute funds to verified causes across categories such as Education, Medical, Non-Profit, and Community, within a timeframe defined by each cause.
First, search for a cause and view its details. To support it, click "Support this cause," then enter the amount you wish to donate (minimum 5 FCFA). Finally, approve the Mobile Money (MoMo) USSD prompt to complete your donation.
Tontine is a rotational savings feature that allows a group of users to contribute a fixed amount at regular intervals, where each member receives the total pooled amount in a predefined order.
You need at least 3 unique users to accept your invitation. Additionally, all participants (including yourself) must have the "auto contribution" feature activated on their Mobile Money (MoMo) accounts.
It's easy! Just follow these steps:
The tontine creator is responsible for collecting any missed payments. Members affected by a missed payment should contact the admin directly for resolution.
Refresh your browser, try clearing your browser cache and cookies. Alternatively, use a different browser such as Chrome, Safari, or Edge. Ensure that JavaScript is enabled in your browser settings.
No. MoMo+ is a PWA — a mobile-friendly website that can be installed to the home screen and used like a native app. It is not available on the App Store or Google Play.
MoMo+ does not have direct access to your MoMo account. Every transaction requires your explicit approval through MoMo to be completed. MoMo+ adheres to strict industry security standards and utilizes the latest technology to ensure that all transactions and data are fully encrypted, safe, and secure.
We are here to help. Simply click the "I need Help" icon on your homepage to start a conversation with our support team.